BeeMyGuide Terms of Use

End-User License Agreement · Version 1.0 · Effective September 15, 2026

This agreement is between you and Valery Lapidus, an individual doing business as BeeMyGuide ("BeeMyGuide", "we", "us"). It governs your use of the BeeMyGuide mobile application, the website at beemyguide.travel, the tour builder at app.beemyguide.travel, and the narration and navigation services behind them (together, the "Service").

Read this before you accept. You accept this agreement by tapping I Agree in the app, by creating an account, or by using the Service, whichever happens first. If you do not agree, do not use the Service.

If you are under 18, a parent or legal guardian must read and accept this agreement on your behalf. You may not use the Service if you are under 13.

1. Definitions

• Service. The BeeMyGuide application, websites, servers, APIs, and the narration, navigation, and tour features they provide.
• Content. Audio narration, text, images, maps, place data, and tours made available through the Service.
• User Content. Tours, stop names, notes, display names, enhancement requests, and issue reports you submit.
• Source Material. Third-party text and media that narration is generated from, including Wikipedia and other Wikimedia projects.
• Pass. A time-limited access right purchased through an app store, such as an 8 hour pass or a weekly pass.
• Subscription. A recurring access right, billed monthly or annually through an app store.
• Updates. Bug fixes, security patches, and minor releases. Included at no extra charge.

2. Your license

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and run the application on devices you own or control, and to access the Service, for your own personal, non-commercial use, for as long as this agreement is in effect.

This is a license, not a sale. We reserve every right not expressly granted.

Free and paid access. Some features require a Pass or Subscription. We may change which features are free, and we may offer promotional or beta access that we withdraw at any time. Access you have already paid for is not withdrawn except under section 9.

Trial and promotional access. Promotional access, including any free trial period granted at sign-up, is evaluation-only and ends automatically at its stated expiry without notice.

3. What you may not do

You may not:

• Reverse engineer, decompile, or disassemble the application, or try to derive its source code, except to the extent that applicable law expressly permits it despite this restriction, including for interoperability under European Union law.
• Modify, translate, adapt, or create derivative works from the Service.
• Sublicense, rent, lease, lend, sell, resell, or provide the Service to third parties, including on a service-bureau or timesharing basis.
• Bypass, disable, or interfere with authentication, access gating, rate limits, bot defenses, or any other security or license-enforcement feature.
• Remove or alter any copyright, trademark, or proprietary notice.
• Scrape, bulk-download, or systematically extract Content, place data, or narration audio, by any automated means.
• Use the Service to build, train, or evaluate a competing product, or publish benchmark or performance results about the Service without our written consent.
• Use the Service in any application where failure could lead to death, personal injury, or severe property or environmental damage.
• Use the Service to harass, defame, or infringe the rights of others, or to upload unlawful User Content.
• Access the Service from an embargoed country, or if you are on a restricted party list. See section 13.

We may suspend or terminate access for any breach of this section without prior notice.

4. Safety

THE SERVICE GUIDES YOU THROUGH PHYSICAL PLACES. YOUR SAFETY IS YOUR RESPONSIBILITY AT ALL TIMES.

Narration plays while you walk, and navigation gives turn-by-turn directions. You must stay aware of your surroundings, obey traffic laws and signals, and use your own judgment about routes, neighborhoods, road crossings, terrain, weather, and whether a place is safe or open to the public.

Do not use the Service while driving in a way that distracts you from driving.

Routes are generated automatically. They are not reviewed by a person, not guaranteed to be safe, legal, accessible, or passable, and may direct you onto private property or unsuitable terrain. Do not follow a route you can see is unsafe.

Location accuracy varies with your device, signal, and environment. Narration may trigger late, early, or at the wrong place.

5. Narration is AI-generated

Narration is produced automatically from Source Material using machine generation, including text generation and synthetic speech. No person reviews it before you hear it.

Narration can be incomplete, out of date, or wrong. Do not rely on it as a statement of fact, as historical or academic reference, or for any decision that matters. If you hear something wrong, report it in the app.

Narration reflects the Source Material, which we do not write and do not control.

Source Material from Wikipedia and other Wikimedia projects is used under the Creative Commons Attribution-ShareAlike license (CC BY-SA). Narration derived from it remains subject to that license, and attribution is provided in the app.

6. Ownership

Ours. We own the Service, the application, the servers and APIs, the generated narration audio, the tour engine, the BeeMyGuide name and logo, and all related intellectual property. Nothing in this agreement transfers ownership.

Yours. You own your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, and display it for the purpose of operating and improving the Service, and, for tours you choose to publish, to make them available to other users. That license ends when you delete the User Content, except for copies already distributed to other users and for routine backups.

Public tours. If you publish a tour, other users may view it and copy it into their own collections. You are responsible for having the rights to everything you publish.

Feedback. If you send us suggestions, feature requests, or bug reports, you assign them to us and we may use them without restriction, attribution, or payment. You waive moral rights in them to the extent the law allows.

Third-party components. The Service uses third-party software, mapping, speech, and authentication services. Those providers retain their own rights, and are intended third-party beneficiaries of the restrictions in section 3 as they apply to their components.

7. Your account

You are responsible for your account credentials and for everything done through your account. Tell us promptly at val@beemyguide.travel if you believe your account has been compromised.

One account per person. Do not share an account or a Pass with anyone else.

8. Payment, renewal, and refunds

Where you pay. Passes and Subscriptions are sold through the Apple App Store and Google Play. Those stores process your payment. Prices are shown in your local currency in the store before you buy, and are exclusive of any taxes the store does not collect on your behalf.

Passes. A Pass grants access for a fixed period. The clock starts when you start the Pass, not when you buy it. A Pass bought while another is running adds to the time remaining. Passes do not renew.

Subscriptions renew automatically. A Subscription renews at the end of each billing period and your payment method is charged the then-current price, until you cancel. You cancel in your app store account settings, not in the app. Cancellation takes effect at the end of the current period. Deleting the app does not cancel a Subscription.

Price changes. We give at least 30 days notice before a price increase takes effect for an existing Subscription. Continuing after that date is acceptance. If you do not accept, cancel before the date.

Refunds. Refunds are handled by the app store under its own policy, not by us. Contact Apple or Google. We may, at our discretion, grant a courtesy refund where the store does not.

Non-payment. If a charge fails, access may be suspended when the paid period ends.

9. Term and termination

This agreement runs until terminated.

You may terminate at any time by deleting your account or ceasing to use the Service. Unused Pass or Subscription time is not refunded on voluntary termination.

We may terminate or suspend immediately if you materially breach this agreement, including any breach of sections 3, 7, or 13, or if we are required to by law.

We may discontinue the Service or any part of it on 30 days notice. If we do so while you hold paid time, we will refund the unused portion on a pro-rata basis. That refund is your sole remedy for discontinuation.

On termination your license ends, you must stop using the Service, and you should delete the application. You may request an export of your tours within 30 days, after which your data may be deleted.

Survival. Sections 3, 4, 5, 6, 8 (for amounts owed), 10, 11, 12, 13, and 14 survive termination.

10. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT NARRATION OR PLACE INFORMATION WILL BE ACCURATE OR COMPLETE, THAT ROUTES WILL BE SAFE OR PASSABLE, OR THAT DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of certain warranties. In those places, the exclusions above apply only to the extent permitted, and you may have rights that this section does not affect.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR PHYSICAL MOVEMENT WHILE USING THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100).

This cap is collective across all claims. It does not reset per claim.

Exceptions. Nothing in this agreement limits liability for gross negligence, willful misconduct, fraud, death or personal injury caused by our negligence, or any liability that cannot be limited by law.

Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, except where a longer period is required by law.

Some jurisdictions do not allow these limitations. In those places, they apply only to the extent permitted.

12. Indemnification

You will defend, indemnify, and hold us harmless from any claim, damage, loss, liability, and expense, including reasonable legal fees, arising from:

• your breach of this agreement;
• your User Content, including any tour you publish;
• your violation of any law or of any third party's rights; or
• your use of the Service, including anything that happens to you or anyone else while you are physically following a route or narration.

This obligation is not subject to the liability cap in section 11.

13. Export controls and sanctions

The Service is subject to United States export control and sanctions law.

You represent that you are not located in, and are not a national or resident of, a country or region subject to comprehensive United States embargo, and that you are not on any United States restricted party list, including the Specially Designated Nationals list, the Denied Persons list, or the Entity List.

You will not export or re-export the Service in violation of applicable law. Violation is a material breach and terminates this agreement immediately.

14. Disputes, arbitration, and class-action waiver

READ THIS SECTION CAREFULLY. IT AFFECTS HOW CLAIMS BETWEEN YOU AND US ARE RESOLVED, AND REQUIRES INDIVIDUAL ARBITRATION INSTEAD OF A JURY TRIAL OR A CLASS ACTION.

Governing law. California law governs this agreement and any dispute arising from it, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before starting arbitration, email val@beemyguide.travel describing the dispute and the relief you want. If it is not resolved within 30 days, either of us may begin arbitration.

Arbitration. Any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration takes place in San Francisco County, California, or by video or telephone at your election, or in your home county if you prefer. One arbitrator decides. The arbitrator's award may be entered in any court with jurisdiction. We will pay the filing, administration, and arbitrator fees for consumer claims to the extent the AAA rules require.

CLASS-ACTION WAIVER. YOU AND WE EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER A REPRESENTATIVE PROCEEDING.

Carve-outs. Either of us may bring an individual claim in small claims court. Either of us may seek injunctive relief in court to protect intellectual property or confidential information. Nothing here waives any non-waivable right to bring a representative action under applicable law.

Opt out of arbitration. You may opt out of this section by emailing val@beemyguide.travel with the subject "Arbitration Opt-Out" within 30 days of first accepting this agreement. Opting out does not affect any other part of this agreement. If you opt out, disputes go to the state and federal courts in San Francisco County, California, and you and we consent to their exclusive jurisdiction.

If the class-action waiver is unenforceable as to a particular claim, that claim is severed from arbitration and heard in court, and the rest of this section still applies to the remaining claims.

Consumers outside the United States. If mandatory law in your country of residence gives you the right to bring proceedings in your local courts, or applies your local consumer law, this section does not remove that right.

15. Privacy and data protection

Our handling of personal data is described in the Privacy Policy, which forms part of this agreement.

In summary. We collect your account email, your precise location while you use the app, first-party usage events, and any issue reports you send. Location is used in the moment to build your queue and is not retained as a movement history or linked to your identity, with the single exception of a coarse coordinate logged where we have no content yet.

Your rights. If you are in the European Economic Area or the United Kingdom, you have rights of access, rectification, erasure, restriction, portability, and objection under the GDPR. If you are a California resident, you have rights to know, delete, and correct, and to opt out of sale or sharing, under the CCPA as amended. We do not sell or share personal information as those terms are defined. Exercise any of these rights by emailing val@beemyguide.travel.

Children. The Service is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child under 13 has given us information, email val@beemyguide.travel and we will delete it.

Security. We use reasonable technical and organizational measures. No service is perfectly secure, and we do not guarantee that unauthorized access will never occur. Protecting your credentials is your responsibility.

Not for sensitive data. Do not submit health, financial, government identification, or other sensitive personal data through tours, notes, or issue reports. The Service is not designed for it.

16. App store terms

Both stores. This agreement is between you and us only, not with Apple or Google. Your use must also comply with the applicable app store terms of service. Where the store's rules on payment, refunds, or content conflict with this agreement, the store's rules control for that subject.

Apple. Apple has no obligation to furnish maintenance or support for the application. If the application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the application, including product liability, regulatory non-compliance, or consumer protection claims. Apple is not responsible for investigating, defending, or resolving any third-party intellectual property claim relating to the application. You represent that you meet the export representations in section 13. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.

17. Changes to this agreement

We may change this agreement. For material changes we will give at least 30 days notice by email, in-app notice, or by posting the updated agreement with a new effective date.

If a material change reduces your rights and you hold a paid Pass or Subscription, we will ask you to accept the new version before it applies to you. If you do not accept, you may cancel and receive a pro-rata refund of unused paid time.

Continuing to use the Service after a change takes effect is acceptance.

18. General

• Entire agreement. This agreement and the Privacy Policy are the entire agreement between you and us about the Service, and supersede all prior understandings.
• Severability. If a provision is held unenforceable, it is reformed to the minimum extent necessary, or severed, and the rest stays in force.
• No waiver. Failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign this agreement. We may assign it, including in a merger, acquisition, or sale of assets.
• Force majeure. Neither of us is liable for delay or failure caused by events beyond reasonable control. If such an event lasts more than 60 days, either of us may terminate.
• No partnership. Nothing here creates a partnership, joint venture, agency, or employment relationship.
• Third-party beneficiaries. None, except Apple under section 16 and the third-party component providers under section 6.
• Notices. We may give notice by email to the address on your account, or by in-app notice. Send notices to us at val@beemyguide.travel.
• Language. This agreement is written in English. Translations are provided for convenience. If a translation conflicts with the English text, the English text controls.

Contact

Valery Lapidus, doing business as BeeMyGuide. San Francisco, California, United States. val@beemyguide.travel.

This page is the single source of truth for the BeeMyGuide Terms of Use, published at beemyguide.travel/terms.html.