Account deletion
Delete your account
Two ways: from the app, or by email. Either one removes the account and the data tied to it.
In the app
Open the menu, tap Settings, then Delete account. You type the word "delete" to confirm. The account is removed right away and the app signs you out.
By email
Email val@beemyguide.travel from the address on your account with the subject "Delete my BeeMyGuide account." I confirm the request comes from the account owner, delete the account, and reply when it is done, within 30 days at most.
What is deleted
- Your account and sign-in.
- Your email address and profile.
- Everything tied to the account: settings and interests, listening history, purchases and passes recorded on the account, my tours.
What may be kept
- Anonymous, aggregated data that identifies no one, such as counts of places with little or no content.
- Records I am required to keep for legal, tax or security reasons.
- Store purchases stay in your Apple or Google account. Cancel a subscription there: Subscriptions in your App Store or Play Store account.
Questions
val@beemyguide.travel. The privacy policy covers what is collected and why.